![]() Resolving complaints from customers in a polite, friendly manner.Ensures all standards of service and policies and procedures of managers and associates are being met.Promoting cooperative effort, a team spirit, and good morale among employees. ![]() Held accountable for all financials and operations from a global perspective.Performs walk throughs with Chef’s, approves all specials and assists with Back of the House systems. Over sees purchasing of all food, supplies and use of food and beverages within required dates and with a minimum of waste.Handling all staffing responsibilities, including hiring, training, scheduling, and terminating.The essential functions include, but are not limited to the following: Communicates with ownership on all decisions and financial needs. The general manager is responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results for an organization. A general manager oversees all the restaurants sales functions as well as the day-to-day operations of the business.
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